Our Story

At Velora House, we believe the heart of every home is built around the things you cook, share, and style with. That’s why we’ve pulled together everything you need to cook, flavour, serve, and style - so you can create a home you truly love.

We’re a small Aussie family business with a big passion for good food, warm gatherings, and simple everyday luxuries. From premium cookware and flavour-packed rubs, to candles, décor, and thoughtful gifts, every piece in our collection is handpicked for quality, style, and value.

For us, it’s about curating timeless essentials that last, inspire, and make life a little more enjoyable. Whether it’s a Sunday roast, a backyard BBQ, or just a quiet night in, our pieces are here to help you set the scene, share the moment, and make it memorable.

Velora House - you need to cook, flavour, serve, and style.

FAQ'S

Where do you ship to?

We currently only offer shipping within Australia. However, we may run promotions from time to time that can be shipped to other countries.

How long will my order take to arrive?

Most orders ship within 2–5 business days and delivery times depend on your location. Pre-order items will take longer, and we’ll always note expected timeframes with our pre-order promotions so you know what to expect.

What happens if I order a pre-order item with other products?

Your whole order will usually ship together once the pre-order item arrives. If you’d like in-stock items sent separately, just reach out - extra shipping costs may apply.

What's your returns policy?

We’re not able to accept returns for change of mind, so please choose carefully. If your item arrives damaged or faulty, we’ll make it right - just get in touch within 7 days of receiving your order with photos of the issue.

Can I cancel or change my order once it’s placed?

If you need to make a change, please contact us as soon as possible. We’ll do our best to help, but once your order has been processed or shipped, we may not be able to adjust or cancel it.

Got a question? We'd love to hear from you.

Looking for something special?

We have access to a wide range of beautiful brands and products beyond what you see online. If there’s something in particular you’re after, please reach out - we may be able to source it for you. Minimum order quantities may apply, but we’re always happy to help.